Shipping & Returns

Either way, it'll arrive faster than your team's rebuild.

Yes, we ship worldwide! Sports shame is a universal experience, and we believe no fan should have to suffer without proper gear.

Note: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Orders are typically processed within 1-2 business days of placement. During peak seasons (playoff time, draft day, and championship losses), processing may take an additional 1-2 days.

You'll receive a confirmation email with tracking information once your order ships.

We offer a 30-day return policy for unworn, unwashed items in their original packaging. We get it. Sometimes the sizing is off, or maybe your team suddenly started winning (congratulations, but no refunds for good fortune).

1. Email us at returns@shameface.com with your order number and reason for return
2. We'll send you a prepaid return shipping label (US only)
3. Pack the item securely and drop it off at your nearest shipping location
4. Once received and inspected, we'll process your refund within 5-7 business days

International returns: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.

Need a different size or color? We're happy to help! Exchanges follow the same process as returns. Once we receive your original item, we'll ship out your replacement.

Pro tip: If you need the new item quickly, we recommend placing a new order and returning the original for a refund.

The following items cannot be returned or exchanged:

• Items marked as "Final Sale"
• Gift cards
• Items that have been worn, washed, or altered
• Items without original tags and packaging